SHIPPING POLICY

As soon as you make the purchase, you will receive a confirmation e-mail and our team will get to work so that you receive your order as soon as possible. If after the time indicated below for each country you have not received your order, please contact us indicating your order number and we will review your order history to find a solution as soon as possible. You will receive an email with the tracking of your order so that you can be aware of the status of your shipment at any time.

BILEVEN© will not be responsible for delivery errors caused when the delivery address entered by the User in the order form does not correspond to reality or when some information has been omitted.

 

*During collection launches, Black Friday Week and Christmas due to high demand concentrated in a few days, it is possible that shipments may suffer some delays.

 

If you wish to cancel an order, you must notify Scuffers by email to hi@bileven.com. BILEVEN© will proceed to refund the amount of the order including shipping costs as long as the order has not been prepared and loaded by our logistics warehouse on the courier trucks, in which case it will not be refunded.

We recommend ordering with friends to save on shipping costs :)

Free size changes only in iberian peninsula*.

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SHIPPING FEES:

IBERIAN PENINSULA

STANDARD 24/48H - 3,50€ | FREE > 90€

 

BALEARES AND ANDORRA 

Baleares 24 / 48H - 9 € | FREE > 120€

Andorra 24 / 48H -  9,95 € | FREE > 120 €

 

CANARY ISLANDS, CEUTA AND MELILLA

STANDARD 4-9 DAYS - 25 € | FREE > 200 €

  

MID EUROPA*

STANDARD 4-9 DAYS - 5 € | FREE > 150 €

 

REST OF EUROPE**

STANDARD 4-9 DAYS - 10 € | FREE > 200 €

 

AMERICA 

North America STANDARD 4 DAYS - 29€ | FREE > 250€

 

REST OF WORLD

STANDARD 4-8 DAYS - 39 € | FREE > 400 €

 

* Austria, Belgium, France, Germany, Italy, Luxembourg, Netherlands, Poland, Slovakia, Belgium, France, Italy, Luxembourg, Poland, Slovakia

** Ireland, United Kingdom, Denmark, Croatia, Slovenia, Hungary, Czech Republic, Liechtenstein, Switzerland, Greece

At all times BILEVEN© will work to offer the best service in terms of international shipments, however, it may happen that for some reason or cause beyond our control, an order may be canceled, in which case BILEVEN© will communicate it within a period not exceeding 24H working days accompanied by the corresponding refund in the payment method used by the customer for the purchase.