FAQs
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Everything we make is limited and exclusive editions. We do not replenish stock.
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In the peninsula, shipments are 24 hours a day. If you live in another country you can check the delivery time in “ Shipping and returns policies ”.
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We ship internationally! Check our rates. (Shipping calculation at checkout).
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When preparing your order you will receive an email with the tracking code.
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Size changes are free on the peninsula! Check the procedure here or contact us by sending an email to hi@bileven.com. Tell us your order number and the size or garment you need.
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Of course! If you are not satisfied with your product, you have a period of 30 days to write to us and process the return. Here you have all the information.
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Without any problem. Write to us by sending an email to hi@bileven.com
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We accept payment by credit/debit card (Mastercard, Visa), payment via PayPal, Apple Pay, Google Pay and Klarna.
-
Everything we make is limited and exclusive editions. We do not replenish stock.
-
We ship internationally! Check our rates. (Shipping calculation at checkout).
-
Size changes are free on the peninsula! Check the procedure here or contact us by sending an email to hi@bileven.com. Tell us your order number and the size or garment you need.
-
Without any problem. Write to us by sending an email to hi@bileven.com
-
In the peninsula, shipments are 24 hours a day. If you live in another country you can check the delivery time in “ Shipping and returns policies ”.
-
When preparing your order you will receive an email with the tracking code.
-
Of course! If you are not satisfied with your product, you have a period of 30 days to write to us and process the return. Here you have all the information.
-
We accept payment by credit/debit card (Mastercard, Visa), payment via PayPal, Apple Pay, Google Pay and Klarna.